It is no secret that The Arc of the Ozarks is growing and changing everyday as the needs and standards of care are changing. However, many organizations have struggled to keep up with these changes, let alone expand in the process. The Arc was featured on Vertical Communication’s website (a technology company used by The Arc) on Friday, July 31st in a case study shining light on how updating technology can drastically improve a company’s ability to grow. In the article Michael Rasmussen, the Director of IT for The Arc, talks about how beneficial it has been to embrace new technology to help the organization provide more services in more areas across Missouri. In fact, Michael talked about how this technology was a large reason The Arc was able to tap into the Kansas City market stating, “We were able to plug a new set of phones right in and hit the ground running, quickly taking advantage of the opportunity to stay connected with staff while growing our geographic footprint.” Not only has the update of technology made processes easier for the organization, but The Arc was also able to save money as well, which is of great importance in the non-profit world. For more information and the link to the full article follow the link below.
